Collective D(esign): Product Design and Manufacturing: Change and Adaptability

In response to our rapidly changing world, IIDA brings you a design-focused dialogue on the effects of a global crisis. Watch the sixth webinar in the series today. 

How are firms and vendors adapting design, sourcing, and production methodologies to build resiliency? IIDA and a panel of manufacturers, product designers, and interior designers met virtually to discuss the impact the pandemic has had on our industry. The discussion took a look at the effects that the current state of affairs has had on the typologies of products and their production methods, supply chain systems, and design needs.

This webinar is registered for 1 IDCEC HSW CEU. To learn how to earn your CEU credit, visit IIDA.org for more information.

Watch all the webinars in the series here.

Moderated by:

  • Cheryl S. Durst, Hon. FIIDA, Executive Vice President and CEO, IIDA, Chicago
  • Brian Graham, IIDA, IDSA, Founder and Creative Director, Graham Design, San Francisco

Panelists:

  • Lisa King, Ph.D., VP, Product Innovation and Insights, Interface, Atlanta
  • Ryan Menke, Ind. IIDA, Senior Vice President of Sales and Marketing, OFS, Huntingburg, IN
  • Catherine Minervini, Ind. IIDA, A+D Regional Manager, Sunbrella/Glen Raven, New York
  • Alex Williams, Founding Partner and Director of Growth, Rich Brilliant Willing, New York

The next webinar in the series, Sustainability, Design and Adaptive Change, will take place on May 14, 2020, 1:30-2:30 p.m. Central. Register today.

The Confluence of Workplace and Hospitality Design: an IIDA Panel Discussion at Room & Board

As we near the end of the decade, we look back and understand that the confluence of hospitality and workplace has been the most significant movement in commercial interior design—a decade defined by the breakdown of barriers of design typologies in commercial interiors. And this convergence will likely continue and become more pronounced in the coming years. That was the premise to begin a November panel discussion that I moderated, hosted by Room & Board at its New York showroom.

More than 125 design professionals attended the lively event, with panelists Tim Duffy, Ind. IIDA, national key accounts manager for Room & Board; Annie Lee, IIDA, principal at ENV, and current IIDA New York Chapter president; Krista Ninivaggi, IIDA, founder of K+Co; and Barry Richards, IIDA, principal at Rockwell Group.

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From left to right: Panelists Tim Duffy, Krista Ninivaggi, Annie Lee, John Czarnecki, and Barry Richards. Photo by: Josh Wong Photography

The panelists explored the influence of hospitality design in creating welcoming workplace interiors, whether for established clients or co-working spaces—a work setting that, in many ways, supplies an “amenity base” for employees. With a client’s brand expressed in the interior, workplaces are designed for community and face-to-face interactions as well as productivity and employee wellness. This evolution has changed how designers specify contract furniture, with ancillary furnishings now representing the majority of furniture for a workplace interior.

“In the past, workstations and office desks were considered the main portion of the furniture order defining the overall office mood and character,” Lee said. “More and more, specialized social hubs for eating, meeting, and brainstorming have become the cultural focus, similar to what is found in hotels and restaurants. What was once called ancillary spaces are just as important, if not the main feature.”

“This influence of hospitality is infiltrating the workplace and challenging the notion of how we work,” Ninivaggi says. “Can we improve our relationship with ‘work’ by orchestrating the day-to-day through the built environment?”

More than 125 design professionals filled the Room & Board New York showroom for the event. Photo by: Josh Wong Photography

With a labor market that is still highly competitive, the design of the workplace matters to attract and retain employees—just one important element for building employee loyalty. And somewhat similarly, in hospitality design, a savvy interior that responds to today’s needs helps to build guest loyalty. As technology and travel enable work to be anywhere at any time, the panelists discussed how the design of hospitality interiors is allowing for collaboration and casual productivity within hotels.

“With the help of improved mobility in technology, the workplace can be anywhere,” Ninivaggi said. “Now, the lobbies of hip hotels shift the paradigm from ‘out-of-office social places,’ to the new yet familiar feel of informal ‘collab rooms.’ The business hotel as we knew it is gone, and it has been replaced by the warmly entertaining hotel.”

How is this change influencing furniture specifications for hotels? “Tables are the new sofas. We cannot put enough tables in our projects across the board,” Ninivaggi said. “People tote their technology everywhere and can easily be immersed in their occupations so long as they find a well-placed seat and table to perch.”

Featured image: Speakers listen as Annie Lee, IIDA, describes the influence of hospitality on her workplace projects. Photo by: Josh Wong Photography 

IIDA Headquarters to Host Designers and Architects Talk

I am excited to welcome the design and architecture community of Chicago to the International Interior Design Association (IIDA) headquarters this spring for a superb series of talks.

IIDA, together with AIA Chicago in a first-ever collaboration, will present a series of Wednesday evening talks called “Designers and Architects Talk: A Series About Design and its Impact on Client Success,” that will address commercial interior architecture and design. Both architects and commercial interior designers will learn from the provocative discussions about projects, firm leadership, and design strategy.

March 20 – McDonald’s Headquarters: Impact on a Company, a City, and a Neighborhood

Speakers are Tish Kruse, principal, IA Interior Architects; Primo Orpilla, FIIDA, principal, Studio O+A; Scott Phillips, director of workplace management, McDonald’s; Neil Schneider, Assoc. IIDA, principal IA Interior Architects; and Grant Uhlir, FAIA, co-regional managing principal, Gensler. I will be moderating.

April 17 – New, Bold, and Entrepreneurial: Design Firms Changing the Face of Chicago

Speakers are Jason Hall, principal, Charlie Greene Studio; Ami Kahalekulu, partner, Twofold Studio; Sarah Kuchar, IIDA, creative director, Sarah Kuchar Studio; and Deon Lucas, AIA, NOMA, director, Beehyyve, E.G. Woode. The moderator is Chicago-based architect and AIA national board member Peter Exley, FAIA.

May 22 – Women Leading Hospitality Design in Chicago

Karen Herold, principal, Studio K; Jackie Koo, AIA, IIDA, principal, KOO; Laurie Miller, AIA, principal, Anderson/Miller; Meg Prendergast, principal, Gettys Group; and Patricia Rotondo, Assoc. AIA, IIDA, senior principal, Antunovich Associates. IIDA EVP/CEO Cheryl S. Durst, Hon. FIIDA, will be the moderator.

Ticket sales have begun for all sessions, and advance purchase is necessary to reserve a seat. Members of IIDA or AIA have a special ticket price of $10/session or $25 for a seat to all three sessions. The public is welcome at $20 per session. Student members of IIDA, AIAS, or AIA Chicago are free.

Sessions allow for 1 IDCEC-approved CEU for interior designers and 1 AIA-approved LU for architects.

Order your tickets now.

Thank you to Host Sponsor Corporate Concepts, Inc., and Champion Sponsors: Bernhardt Design, Mohawk Group, Mortarr, Patcraft, Shaw Contract, Steelcase, Tarkett, and Wilkhahn.

From Interior Design Student to Interior Design Professional: 5 Tips to Keep in Mind

You graduated from your interior design program – congratulations! Now it’s time to tackle the next challenge: preparing for your career as a professional designer. This June, IIDA brought together four design industry experts to answer the questions students and recent graduates want answered. Thank you to Stacey Harloe, Ind. IIDA, of OFS Brands, Amy Leigh Hufford, Student IIDA, of NELSON, Hunter Charles Kaiser, IIDA, NCIDQ, of hk+c, and Rebekah L. Matheny, IIDA, of The Ohio State University for sharing their wealth of knowledge, insight, and advice at this year’s Career Bootcamp Panel sponsored by OFS Brands. From what makes a standout portfolio to how to network with the pros, here’s what they had to offer about succeeding in a career in interior design.

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Adopting a “humanistic” approach to solving a problem doesn’t just live in the area of medicine; it’s a significant part of your practice as a designer. Fulfilling a design concept for a client requires as much empathy as it does efficiency. “When the clients talk, they’re telling us the solution,” said Hunter. “We need to extrapolate it.” Be prepared to ask questions like, “What do you want to be able to accomplish in your space?” and “How does the space make you feel?” Use words that your client can understand, not design jargon. Talk less, listen more. Establishing rapport and trust with your client are crucial to maintaining a happy and healthy working relationship.

Tell Me Your Story

Rebekah starts the design process with her clients by asking them their story. “Sometimes, it’s not the client you’re designing for, it’s their customers, it’s their users of the space. How do you communicate the unfolding story in the space?” Understanding your client’s story will guide your design and dig deeper into the underlying goals and objectives. Added Amy, “We’re not designing for now, we’re designing for the future. At NELSON, we ask them, ‘How can we make you start your future now?’ ‘How can we institute change management for your company to make you perform better?’”

Process, Personality, Confidence

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A unique, creative, and diverse portfolio along with a strong skillset show you’re a talented and capable designer. Your personality and ability to describe your process eloquently are what sell you. “You’re going to have to articulate your vision to your clients, so there’s a selling acumen that starts very early for you, and that’s in the interview,” said Stacey. Build your confidence; practice articulating your portfolio as you prepare for job interviews. Come armed with questions, be inquisitive, and have a positive attitude. “Skills can be taught. It’s the thought process that’s most important because you’re bringing your mind set — the way you see and experience the world around you,” said Rebekah.

Share Your Work

Social media has become a natural part of our day. It’s as easy to post pictures of our vacation as it is pictures of our work. For some designers, sharing images of their work has been a real concern – what if someone copies my idea? Stacey embraces that. “When someone copies your idea, that is pretty rewarding. That’s gratification that you did something good, and that idea will become parent to later ideas.” We live in a world of sharing. If you’re doing something that’s well-done and you’re proud of, let people see it and learn from it. Conversely, added Hunter, share your mistakes so we could learn from those too.

Have a Dialogue

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It can be intimidating to approach designers when you want to catch them for a couple of minutes at a networking event or at the end of a talk. Rest assured, many of them know that. “Every designer started at one point too,” said Hunter. To help you break the ice, do a little bit of homework and research the designer before attending the event. What was the last project they worked on that you liked and why? Where did they get their start? Knowing these answers will inform what questions you ask and maybe find some common ground with them. And, quite honestly, sometimes starting the conversation is as simple as a compliment. “Find a way to flatter them,” said Amy.

But dialogue is a two-way street. “It’s also our responsibility [as professional designers] to say hi,” said Rebekah. “We need to make that human connection with you. Let’s shift to a collaborative process. Let’s co-design.”


Check out the IIDA Career Bootcamp page for information about the the Career Bootcamp Panel, interviewing, and networking. We also encourage you to reach out to your local Campus Center leaders for resources and suggestions that meet your needs as an IIDA Student Member. 

 

Changing of the Guard

On June 11, James Kerrigan, IIDA, LEED AP ID+C, was inducted as the 2017-2018 president of the IIDA International Board of Directors. With his global perspective—he has lived in the U.K., Australia, Ireland, and multiple regions of the United States—and long-time leadership in the industry, the design principal of interiors at Jacobs brings a unique worldview to his new role at the helm of IIDA. We talked to Kerrigan about his design philosophy, what he sees as the industry’s biggest challenge, the continued shift toward smart technology and flexible spaces, and design’s biggest opportunity.

IIDA: What is your philosophy as a designer?

James Kerrigan: I see design as relationship-based work. The focus is on being a partner, an advocate, and tuned in to the culture of an organization rather than imposing a design ethos or passing fad. I value the collaborative, integrated nature of what we do as designers. Listening to what our clients want is such a big part of our profession, and I love the challenge of working with a team to synthesize what we hear and bring solutions—both expected and unexpected—to the table.

IIDA: Where do you see the industry headed?

JK: Buildings are becoming smarter and more connected. What that means for design is that integrated technology will manifest itself as user-choice and user-influence over the space being occupied. With user-control, you’re going to continue to see a shift toward flexible design, less hard construction, and further support for adaptability in a space. Previously, people served the function of an office space, and now the space needs to serve the people.

“The most effective interiors happen at the intersection of real estate and design, and reflect and support the culture, vision, mission, and brand of an organization.”
—James Kerrigan

IIDA: As a leader in this industry, what do you see as a design’s biggest challenge right now?

JK: The ongoing commoditization of design is a challenge for our industry. Design is a critical and strategic business decision, but the idea that it’s transactional and price-driven is still prevalent. Clearly there’s a defined expertise and there are different levels of quality—you get what you pay for.

IIDA: How can the design industry overcome this challenge?

JK: I believe there’s a greater opportunity to demonstrate our value as an industry. Design is a service; it’s an experience; it’s people-focused. Once upon a time, design was transactional—we executed a design based on what the client told us they wanted. What makes design so successful now is that it goes far beyond choosing colors, artwork, furniture, signage, or a particular floor plan. It’s the holistic and integrated solution—the most effective interiors happen at the intersection of real estate and design, and reflect and support the culture, vision, mission, and brand of an organization.

Evidence-based design has started to define value for commercial interior design, but the research is largely qualitative. Quantitative research—i.e., the return on investment for design—will bring additional credibility and ensure that outside of our industry, design is rightfully understood as a necessity that brings value and requires expertise.

To that end, providing essential industry content through a variety of mediums that continues to illustrate the tangible benefits of design is among my priorities as president of the IIDA International Board of Directors. We have a great opportunity to further the association’s position as the foremost source for commercial interior design thought leadership and research.


This post was originally published in Interiors & Sources.
 

Deregulation Bills: What Do They Mean for Interior Designers?

Deregulation bills are pieces of legislation introduced by state legislators to remove part or all interior design laws in a particular state. Read on to learn more about deregulation bills and how you can get involved with advocating for the interior design industry.

Who is behind these efforts to deregulation interior design and other professions and occupations?

There isn’t one answer to this question. A legislator may have been asked to sponsor the bill by a constituent. However, several national organizations have made decreasing occupational and professional regulation a priority, including but not limited to the Institute for Justice and Americans for Prosperity. These organizations and supporters of the deregulation legislation believe that occupational and professional regulation makes it difficult for people to enter those professions, increases the cost of services by those professions, and does not protect the public.

Why should interior design be regulated?

Commercial interior designers are more than they are perceived to be. They have a tangible impact on the interior environment.

  • Regulation shows consumers and clients that an individual has met government-approved standards of education, experience, and examination.
  • Regulation gives consumers an avenue for redress.
  • Regulation demonstrates that the profession of interior design is on par with architects, landscape architects, and engineers for their prescribed scope of work.
  • Regulation expands economic opportunities for interior designers.
  • Regulation can and should include expanded privileges, such as the ability to submit their work to a building department for a permit and ability to own their own design firm.

What is IIDA doing to combat these bills?

IIDA monitors legislation in all 50 states, Washington D.C., Puerto Rico, and the U.S. Congress on a daily basis. We closely monitor any legislation that pertains to the industry, but especially to attempts to undermine legislative progress. In addition, IIDA maintains open dialogue with hired lobbyists, coalitions, and ASID National. IIDA recognizes the importance of the legislative progress and continues to advocate for the voluntary registration or certification of interior designers.

In January, IIDA worked cooperatively with the Virginia/West Virginia and Mid-Atlantic IIDA Chapters and with ASID national and their Virginia chapters to combat successfully HB1824, which would have deregulated interior design in Virginia.

What can I do?

First, be aware of the laws in your state. If an action alert is sent by IIDA, ASID, or a coalition, act on those alerts. Connect with your legislator to let them know you’re an interior designer and why you care about interior design registration. No one can speak better about your profession than you.


To learn more about interior design advocacy, visit advocacy.iida.org.